process-mapper

1# process-mapper
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3BPMN-style business process documentation, bottleneck detection, and cycle-time analysis for internal-operations leaders.
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5## Purpose
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7Internal-operations work suffers from three recurring failure modes:
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91. **Implicit process** — the steps exist only in tribal knowledge, so handoffs drop and onboarding takes weeks.
102. **Invisible waiting** — most of the elapsed time on any business process is queue / wait / approval time, not actual work; teams optimize the wrong stage.
113. **Local optimization** — Goldratt's Theory of Constraints is ignored; resources are added to non-constraint stages, gaining nothing.
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13This skill produces a documented process map, identifies where work waits, and points the constraint out by name with deterministic logic — not LLM intuition.
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15## When to use
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17- Documenting a new business process (procurement intake, vendor onboarding, employee onboarding, incident handoff, expense reimbursement, customer onboarding, claims adjudication).
18- An existing process is "too slow" but nobody can name the bottleneck.
19- Cycle time is being measured but value-add ratio is not — so the team can't tell whether the process is healthy or waste-heavy.
20- Cross-functional handoffs are dropping work and root cause is unclear.
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22## Workflow
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24Five-step deterministic flow:
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