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SKILL.md

customer-feedback-analysis

Agent skill fromnexscope-ai/eCommerce-Skills

AI-powered customer feedback and review sentiment analysis skill. Extracts pain points, feature requests, and improvement priorities from customer reviews across e-commerce platforms.

How to install customer-feedback-analysis

install customer-feedback-analysis
# install the eCommerce-Skills pack with the skills CLI
npx skills add nexscope-ai/eCommerce-Skills

# or add only this skill to Claude Code: copy the folder

customer-feedback-analysis/

# into

~/.claude/skills/customer-feedback-analysis/ (all projects)

.claude/skills/customer-feedback-analysis/ (one project)

customer-feedback-analysis/SKILL.md

MITFull file
1# Customer Feedback Analysis
2
3AI-powered customer feedback and review sentiment analysis skill. Extracts pain points, feature requests, and improvement priorities from customer reviews across e-commerce platforms.
4
5## Capabilities
6
7- Generates actionable reviews & reputation frameworks based on your specific business context
8- Works across major e-commerce platforms (Amazon, Shopify, Walmart, WooCommerce, Etsy, TikTok Shop)
9- Provides data-driven recommendations with industry benchmarks
10- Outputs ready-to-implement plans, not just generic advice
11
12## Install
13
14```
15clawhub install customer-feedback-analysis
16```
17
18## Usage
19
20**Input:**
21Product reviews, customer feedback data, brand/ASIN
22
23**Output:**
24Sentiment analysis report, pain point extraction, feature request ranking, improvement priority matrix
25
26### Example Prompt
27
28> "I run a [your business type] on [platform]. Help me set up customer feedback analysis for my business. Here's my current situation: [describe context]."
29
30## Limitations
31
32- Requires your specific business data for accurate recommendations
33- Market benchmarks are based on US/EU data — adjust for other regions
34- Recommendations should be validated against your platform's current policies
35- Does not replace dedicated monitoring SaaS tools — designs the strategy and framework
36
37---
38
39*Built by [Nexscope AI](https://www.nexscope.ai/?co-from=skill) — AI-powered e-commerce intelligence.*

Excerpt shown under the repository's MIT license.

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