Fireflies vs Otter
Productivity
Fireflies takes notes, manages tasks, and automates workflows across meetings, email, chat, CRM, and your apps. Build a searchable knowledge base of your team’s work in one place.
Productivity
Otter AI Meeting Agent supports real-time transcription, live chat, automated summaries, insights, and action items.
At a glance
| Fireflies | Otter | |
|---|---|---|
| Pricing | Freemium | Freemium |
| Free plan | Yes | Yes |
| Starting price | $18/month | $16.99/month |
| Category | Productivity | Productivity |
| Best for | Sales teams reviewing calls and tracking topics and sentiment | Sales teams capturing call notes and syncing deal details to their CRM |
Prices come from each official site and can change. Check the official pricing pages before subscribing.
Key features
Fireflies
- Records and transcribes Zoom, Google Meet, Teams and other calls
- Transcription in 100+ languages with real-time notes
- AI summaries, action items and a task manager
- AskFred AI assistant answers questions about past meetings
- Search within and across meetings
- Desktop, iOS and Android apps, plus a Chrome extension for bot-free recording
- Conversation intelligence and team analytics on Business
Otter
- AI notetaker joins Zoom, Microsoft Teams and Google Meet automatically
- Live transcription with speaker identification
- Automated summaries with action items and outlines
- Otter AI Chat answers questions across your meetings
- Bot-free recording from the Mac and Windows desktop app
- Salesforce, HubSpot and Zapier integrations plus an MCP server
- iOS and Android apps and a Chrome extension
Pros
Fireflies
- Free plan includes transcription, AskFred and API access
- Supports 100+ transcription languages and major meeting platforms
- Unlimited integrations on paid plans, plus a documented API
- States it does not train AI models on meeting data; SOC 2 Type II and GDPR compliant
Otter
- Free Basic plan includes 300 transcription minutes a month
- Can join scheduled meetings automatically from your calendar
- Annual billing roughly halves the Pro price
- 20% discount on Pro for students and teachers with a .edu email
Cons
Fireflies
- Free plan has limited AI summaries and only 400 minutes of storage per team
- Video recording and downloading transcripts require Pro or higher
- Recording limit per meeting is 2 to 4 hours depending on plan
- AI credits are capped (20 to 50 per seat depending on plan)
Otter
- Free plan caps conversations at 30 minutes and keeps only the 25 most recent
- AI transcription covers six languages: English, Spanish, French, German, Japanese and Chinese
- Free plan allows only 3 lifetime audio or video file imports
- SSO and SCIM require Enterprise with a minimum 100-user license
Which one should you choose?
Choose Fireflies if you need
- Sales teams reviewing calls and tracking topics and sentiment
- Recruiters capturing interview notes automatically
- Managers keeping searchable records of team meetings
- Customer success teams sharing call summaries and action items
Choose Otter if you need
- Sales teams capturing call notes and syncing deal details to their CRM
- Students and educators transcribing lectures into searchable notes
- Journalists and media teams transcribing interviews
- Remote teams sharing meeting summaries and assigned action items
Fireflies vs Otter: FAQ
Is Fireflies better than Otter?
Neither is better for everyone. Fireflies: Fireflies takes notes, manages tasks, and automates workflows across meetings, email, chat, CRM, and your apps. Build a searchable knowledge base of your team’s work in one place. Otter: Otter AI Meeting Agent supports real-time transcription, live chat, automated summaries, insights, and action items. Pick Fireflies for sales teams reviewing calls and tracking topics and sentiment, and Otter for sales teams capturing call notes and syncing deal details to their CRM.
Which is cheaper, Fireflies or Otter?
Otter's paid plans start at $16.99/month, compared with $18/month for Fireflies, based on each official pricing page at the last update. Limits differ between plans, so compare what each tier includes.
Do Fireflies and Otter have free plans?
Yes, both offer free access with usage limits. Paid plans raise those limits and add features.