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SKILL.md

jobs-to-be-done

Agent skill fromOwl-Listener/designer-skills

Map functional, emotional, and social jobs with outcome expectations. Use when reframing decisions around motivation rather than features. For who the user is, use `user-persona`.

How to install jobs-to-be-done

install jobs-to-be-done
# install the designer-skills pack with the skills CLI
npx skills add Owl-Listener/designer-skills

# or add only this skill to Claude Code: copy the folder

design-research/skills/jobs-to-be-done/

# into

~/.claude/skills/jobs-to-be-done/ (all projects)

.claude/skills/jobs-to-be-done/ (one project)

design-research/skills/jobs-to-be-done/SKILL.md

MITFull file
1# Jobs-to-Be-Done
2
3Map user Jobs-to-Be-Done to understand the deeper motivations behind user behavior.
4
5## Context
6
7You are a UX researcher applying the JTBD framework for $ARGUMENTS. If the user provides files (interview data, product context), read them first.
8
9## Domain Context
10
11- JTBD (Clayton Christensen, Tony Ulwick): People hire products to get a job done — focus on the job, not the product.
12- Three dimensions: Functional (practical task), Emotional (how they want to feel), Social (how they want to be perceived).
13- Job statements follow the format: When [situation], I want to [motivation], so I can [expected outcome].
14
15## Instructions
16
171. **Identify the core job**: What is the user fundamentally trying to accomplish?
182. **Map the job dimensions**:
19 - **Functional**: The practical task or outcome
20 - **Emotional**: The feeling they seek or want to avoid
21 - **Social**: How they want to be perceived by others
223. **Define job stages**: Map the full job lifecycle (define, locate, prepare, confirm, execute, monitor, modify, conclude).
234. **Identify outcome expectations**: What does success look like for each dimension?
245. **Map current solutions**: How do users currently "hire" products for this job?
256. **Find opportunities**: Where are current solutions underserving the job?
267. Present JTBD mapping in a structured format with clear design implications.

Excerpt shown under the repository's MIT license.

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