ecommerce-customer-retention

1# E-Commerce Customer Retention
2 
3Increase customer retention and repeat purchases for e-commerce businesses. Email flows, loyalty programs, subscription models, customer segmentation, and win-back strategies.
4 
5## Capabilities
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7- Customer retention metrics and benchmarking (by industry)
8- Post-purchase email and SMS flow design
9- Loyalty and rewards program setup
10- Subscription and auto-replenishment models
11- Customer segmentation: RFM analysis
12- Win-back campaign strategy for lapsed customers
13- Review and referral program integration
14- Customer lifetime value optimization
15 
16## Install
17 
18```bash
19npx skills add nexscope/ecommerce-customer-retention
20```
21 
22## Usage
23 
24Ask your AI agent:
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26- "Build a customer retention strategy for my Shopify store."
27- "Design a loyalty program for my beauty brand."
28- "Create win-back email flows for customers who haven't purchased in 90 days."
29 
30## Output
31 
32Structured recommendations with actionable steps, benchmarks, and platform-specific guidance.
33 
34---
35 
36*Built by [Nexscope](https://www.nexscope.ai/?co-from=skill) — AI-powered e-commerce tools for sellers worldwide.*